Frequently asked questions

On this page, I answer many of your questions. If you do not find the answer to your specific question, please contact me using the contact form.

I have divided the frequently asked questions into the following categories:

Questions about the products

What is a CMS or Content Management System?

It is a software program that allows you to manage the content of your website. I use WordPress.

Why do you use WordPress?

You can find the answer to this question in: why WordPress.

I have seen a theme somewhere which I like to use for my website. Can you use it to build my website?

Yes you can. You can contact me via the contact form and let me to know which theme you have seen and on which site. You should also specify what exactly you want to do with your website, so I can judge whether this is a good theme to use. I will come back on you with a solid advice.

How much does a website cost?

That is the most frequently asked question I get and the hardest to answer. Compare it with buying a car. You have cheap and more expensive brands and within those brands there are all kinds of different models with different ‘bells and whistles’.

The same applies to websites. That is why it is important for me to know what you want and what you want to achieve. And what your budget is. Then we will sit down together and discuss to see what kind of website we can make that best suits your wishes and possibilities.

Starters Website Packages

In order to provide everyone with a nice professional WordPress website with a number of basic options, I offer so-called Starters Website Packages for a fixed price.

Read more on Pricing and Starters Website packages.

What is domain registration and do I really need it?

That is the registration of your domain, which is the internet address where your web site can be visited. It doesn’t mean you have a website yet but your chosen name is now registered. You could say that you have fixed the sign to your door. For every website you need a domain.

You can also link multiple domains to one website. For example: www.destarterwebsite.nl (without a hyphen) is associated with www.de-starterwebsite.nl (with a hyphen). If someone ‘forgets’ to type the hyphen, he or she will still be directed to our website.

How do I know if my domain name is still available?

Visit the website of SIDN or EURODNS, enter your desired domain name en click ‘ok’ respectively ‘search’. Straight away you will see whether your domain name is still available.

I recommend you to register your domain name as soon as possible. There are hijackers on the coast! Once you  register your company with the Chamber of Commerce, you should also have your domain name registered (preferably already before that).

What is webhosting?

In order to place files on your website (web pages, text, images, etc.) you need space on a server. You need to ‘rent’ this space through a web hosting company. So you need web hosting to present your message to the world.

What does the Maintenance package WordPress up-to-date mean and do I really need it?

A system like WordPress is regularly updated and these updates need to be implemented. In particular, security updates are very important.

In the maintenance package is included that:

  • I regularly check for updates of WordPress, the theme and/or the plugins that are installed on your website.
  • I install these updates on your website if they are important and do not conflict with your system and website.

With the Maintenance package WordPress up-to-date you in fact buy a piece of security that your site is always up to date and that there are no unexpected costs for necessary updates that need to be invoiced.

Am I obliged to purchase this?

No, you do not necessarily need to order a maintenance package with me, but I would recommend it. Because of the security and to avoid unexpected costs.

Read more at WordPress technical maintenance.

What exactly is the WordPress training?

During the construction phase of your new website I am going to learn you as soon as possible how you can manage your own website.

WordPress training is a personal training by appointment at my office. It can accommodate up to 2 persons.

My experience has shown me that a personal training session of 2 hours is already very intense. Essentially we will plan two training sessions on two different dates. I will explain how the WordPress CMS works and how you can maintain your website properly.

During these first two sessions it will become clear whether additional training sessions must be booked. Obviously, always in consultation with you.

If you prefer the training in your own office this is also possible. Travelling time is charged at a rate of  € 40 per hour (including travelling costs).

Read more at WordPress training.

Should I manage the content of my website myself or can I outsource it to you?

You can also outsource the management of your website to me if you don’t feel like it or you don’t have the time to do it yourself. I charge € 50 per hour on the basis of subsequent calculation.

In order to make it easier for both of us, I’ve created a so-called “ticket strip card”: I invoice 10 hours for € 450 and register the hours I have worked for you. That is one hour for free!

Questions about the ordering process

How can I order a website?

Get in touch with me to make an appointment for an intake. That is the first step.

We start with an inventory of your wishes. During this meeting we address questions like:

  • What do you want to achieve with your website?
  • What is your target audience?
  • Which message and atmosphere schould your website exude?
  • Which functionalities do you need?
  • etcetera.

After this inventory I will submit you an offer so that it is clear to you in advance where you stand and what your investment will be. Of course I hope that you decide to work with me.

What are the payment terms?

The payment of your website project is split into two parts:

  • 50% advance payment
    As soon as we have received the order from you we will send you an order confirmation and an invoice for 50% prepayment. As soon as we have received this advance payment, we consider the order approved. After receiving the required input we get started.
  • 50% after launch
    As soon as we have built your website and published the five most important pages , three posts for your blog and/or portfolio, your website will be launched. You will receive the invoice for the 2nd 50%. This shall be paid within 14 days after invoice date.

What is the delivery time?

That is the second most frequently asked question (after the one about the price 😉 ) and is also difficult to answer. Because that depends on many factors. Particularly also on yourself, the speed with which you make the prepayment and deliver the material I requested. But anothe significant factor is the number of pending orders I have at a given moment.

As an indication you can best take into account about 2 to 4 weeks after receipt of the prepayment and the delivery of the material requested by me.

If you want to have your website online very quickly, please indicate that when ordering, then I can see what my possibilities are.

Explanation of some technical terms (on alphabet)

Blog or weblog

A blog (a truncation of the expression weblog) is a discussion or informational website published on the World Wide Web consisting of discrete, often informal diary-style text entries (“posts”). Posts are typically displayed in reverse chronological order, so that the most recent post appears first, at the top of the web page.

Source: Wikipedia.

Database

A database is an organized collection of data. It is the collection of schemas, tables, queries, reports, views, and other objects. The data are typically organized to model aspects of reality in a way that supports processes requiring information, such as modelling the availability of rooms in hotels in a way that supports finding a hotel with vacancies.

Source: Wikipedia.

A content management systeem such as WordPress needs a database to store all content (text, files and such). This database needs to be available on the server where the website is stored.

Full width or boxed

Full width means that the design fills the full width of the screen, it runs as if it were ‘ off the screen ‘.

Boxed means that the design is limited and that you see a frame around the design (background color, pattern or image).

voorbeeld full width design

example full width design


voorbeeld boxed design

example boxed design


Lay-out

Literally translated: format.

The layout of a website means the structure of the graphical or visual design. It is about the used fonts, the position of the various functions on the web page (logo, atmospheric images, menu, text), the format of the text, where the images are placed, and so on.

Open source

The open-source model is a decentralized development model that encourages open collaboration. A main principle of open-source software development is peer production, with products such as source code, blueprints, and documentation freely available to the public. The open-source movement in software began as a response to the limitations of proprietary code. The model is used for projects such as in open-source appropriate technologies, and open-source drug discovery.

Source: Wikipedia.

A content management systeem such as WordPress is based on open source software.

Plugin

Plugins are tools to extend the functionality of WordPress. It concernes small software programs (scripts) that can be installed on your WordPress website. There are numerous WordPress plugins available. For example to create a contact form, optimizing your website for the search engines, publishing Google Maps, adding a sitemap and more.

Portfolio

A portfolio is a review of one’s work. With a portfolio you can show others what products you can deliver, what you created or have accomplished and how you have done that. It can concern tangible products such as for example cars, campers and boats. But also, for example, courses or training you offer, photos of a photographer, designs of an architect, sample texts of a text writer or a report of your internship. You name it, it fits into a portfolio.

Read more about portfolio on Wikipedia.

Responsive webdesign

On the page Responsive Web Design I explain extensively what it means.

Sitemap

A site map (or sitemap) is a list of pages of a web site accessible to crawlers or users. It can be either a document in any form used as a planning tool for Web design, or a Web page that lists the pages on a website, typically organized in hierarchical fashion.

Sitemaps make relationships between pages and other content components. It shows shape of information space in overview. Sitemaps can demonstrate organization, navigation, and labeling system.

Source: Wikipedia.

Tabs

The image shows an example of horizontal tabs on top and vertical tabs on the bottom. With tabs it is possible to publish somewhat more informatie with less (screen) space.

voorbeeld horizontale en verticale tabs

example horizontal and vertical tabs

Template or theme

By using templates, it is possible to generalize a piece of source code, so that it can be used for several objects (for example web pages).

WordPress uses the term ‘theme’. There are thousands of WordPress themes available. Part of it is free, part of it is paid. This last group (the so-called premium themes) often offer more features, options and functionalities and are often (not always!) higher quality and better supported.

Toggles

Toggles on websites are actually a kind of ‘switches’. When you click on a toggle the ‘hidden’ corresponding information will be shown. When you click again, the information will be hidden again. I used toggles on this page for the frequently asked questions. You can publish somewhat more information without using too much (screen) space.

Widget

A widget is something like a gadget. Some extra code that van offer more functionality to your website.

WordPress widgets are like mini plugins (small programs) mainly used in the sidebar or the footer of your website. These are often written in a such way that they can be installled without having to change the code of your theme. For example, to sign up for a newsletter, or to display your latest Twitter posts and the like.

Search Engine Optimization

Search engine optimization (SEO) is the process of affecting the visibility of a website or a web page in a web search engine’s unpaid results – often referred to as ‘natural , ‘organic’, or ‘earned’ results. In general, the earlier (or higher ranked on the search results page), and more frequently a site appears in the search results list, the more visitors it will receive from the search engine’s users, and these visitors can be converted into customers.

Source: Wikipedia.

A well constructed site will save you a lot of extra promotional costs.

On every WordPress website I install a special plugin that allows you to optimize your site for the search engines.

Read also the article “Zoekmachine Optimalisatie: waar staan we nu?” (in Dutch).